01
Return window
You can request a return within 30 days from delivery.
Returns
Returns & Refunds
Return window, item condition, return shipping cost, and refund timing.
02
Item condition
Items must be unused, complete, and returned in original packaging when possible.
03
Return shipping cost
Customers pay return shipping unless the item arrived damaged, defective, or incorrect.
04
Refund timing
Refunds are issued to the original payment method within up to 5 business days after return inspection.
05
Non-returnable items
Used items, products with missing parts caused by customer handling, and custom-made items cannot be returned.